Why cloud-powered resilience Matters

Data Protection Matters (DPM) is assessing how organizations are evolving their cloud-based backup, disaster recovery, and cyber resilience strategies through managed service providers (MSPs).

As consumption models shift toward BaaS, DRaaS, and cloud-delivered cyber recovery services, MSPs and ISVs need clear, unbiased insight into:

  • What customers are actually using today for backup, DR, and cyber resilience
  • What capabilities they expect in 2026 and 2027
  • Where sentiment is shifting between managed services and self-managed models
  • How vendor perception impacts buying decisions

This research is designed to provide independent market clarity — free from vendor bias — to support strategy, positioning, and thought leadership planning for 2026 and beyond.

What Topics are covered

The Cloud-Powered Resilience (CPR) survey will assess current and prospective subscribers of managed data protection services to understand how buying preferences and platform expectations are evolving. Key areas of focus include:

  • Which platforms organizations want to use BaaS and DRaaS for — and why
  • Interest in consuming cyber recovery or CRaaS services from the same provider as BaaS and DRaaS
  • Sentiment toward managed services vs. self-managed approaches using hyperscale storage
  • Preferences for first-party BaaS (delivered directly by software vendors) versus third-party BaaS (delivered by MSPs)
  • Challenges and planned changes for BaaS and DRaaS adoption in 2026
  • Perception of software vendors’ suitability for MSP-delivered BaaS and DRaaS
  • Preferred software stacks organizations want delivered through managed services

how you can engage

Fieldwork has begun! This project was co-sponsored between DPM and a limited number of MSPs and ISVs that include:

  • Managed Service Providers (MSPs)
  • Backup and disaster recovery software vendors (ISVs)
  • Cloud and hyperscale providers
  • Cyber integrators and consultants

Participating MSPs received private URLs to invite their own subscribers to participate in the survey and receive additional insights (without visibility into individual responses).

Software vendors had the opportunity to support their MSPs’ participation through MDF funding, with access to aggregated data relevant to their ecosystem.

wHY this research benefits the co-sponsors

  • Input into survey framing and key research areas
  • Early access to independent market data
  • Aggregate data cuts relevant to targetted segment
  • Private debrief sessions to support strategy and narrative positioning
  • Credible third-party insights for thought leadership and GTM planning
  • Optional subscriber participation for deeper ecosystem insight

This project delivers unbiased research that strengthens positioning without promotional framing.

when it is happening

Interested in Participating in cloud-powered Resilience Research?

It’s not too late! Survey fieldwork has already begun, but late-stage MSPs and ISVs still have the opportunity to co-sponsor the project to gain access to the data and the sponsors’ thought leadership assets (briefs, webinars, etc).

Or email directly to discuss participation