Managed Service Providers

Cloud-Powered Resilience is exciting, and not just for the tech stacks

2026-10-12

At a recent AMA, was asked what excites me most about Managed Services (MSPs) delivering Data Protection. I said there are three categories, each with disruptive innovation: There isn’t a single best scenario or vendor; what matters is zeroing in on what the customer needs, not only in resilience but in overall IT agility. This…
Disaster Recovery Journal 2026 Fall Conference

2026-10-05

Congratulations to DRJ on a very successful 75th conference! Here are my three takeaways from their Fall 2026 event, with nods to those who added to the conversations: If you were at the event, what was your favorite takeaway?
MSP Affinity for DPaaS

2026-09-14

Retention is the new growth, especially if you’re an MSP selling BaaS or DRaaS. DPM’s latest research shows just how sticky Data Protection relationships really are, and the two things that actually make a customer walk (or stay).
The avg org runs 2.8 Backup Products

2026-09-08

How many backup products does your org actually run? Only 7% of orgs run a single backup and recovery stack; the avg org runs 2.8 data protection solutions. It’s not because IT teams enjoy tool sprawl; it’s because most need to supplement their primary solution to cover the breadth of their IT, especially due to…
September is BaaS-DRaaS-CRaaS month for DPM

2026-08-31

For the next five Mondays, DPM is digging into the BaaS -> DRaaS -> CRaaS continuum. We surveyed 440 IT decision makers on how they’re using cloud-powered backup, disaster recovery, and cyber resilience services, and one of the key themes that keeps resurfacing is that expertise (as-a-service) matters as much as the delivery models that…
10 Hard Questions to ask IT — 2026 edition

2026-07-27

Business Resilience stakeholders and their IT teams are often disconnected because they’re not grasping how their IT strategies are creating or affecting their risk posture, often because they don’t share taxonomy or metrics. Here’s 10 hard questions from a workshop I ran at MIT and am paring down for customer events, roadshows, CABs, PACs, SKOs,…
What if your backup solution understood the rest of your IT?

2026-05-07

What if your backup software understood your business organization and what data mattered to your employees before it ever did a backup? Most cyber resilience solutions don’t. Most are grounded in the foundational backups of your data, but they’re limited by the administrator who points them at the workloads and the policies that that instruct…
Kaseya Connect 2026 – Day 2

2026-04-29

As Kaseya Connect 26 winds down, here are some of my favorite takeaway quotes from Kaseya’s attendees and senior leadership. DPM’s coverage of Connect 2026 includes:Day 1: What I am listening for: https://lnkd.in/gFKSi2HYDay 2: Announcements in Cyber Resilience: https://lnkd.in/gPfidYg8Day 3: Favorite takeaway quotes: https://lnkd.in/gFnvyk3q
Kaseya Connect 2026 – Day 1

2026-04-28

Kaseya’s CEO kicked off Kaseya Connect 26 talking about all the data that each of their products individually deal with on behalf of each customer and partner — and then announced Kaseya Intelligence and its one API as the foundation on which every product will exchange information for a truly better together story that unlocks…
Kaseya Connect 2026 – Day 0

2026-04-27

Nearly every one of my conversations with or about MSPs focuses on either solution stacks for backup/DR/cyber — and/or — how MSPs grow predictable, scalable businesses that deliver data protection services alongside cybersecurity, networking, and IT operations via management frameworks So, I’m at Kaseya Connect 26 to hear the latest on Unitrends, Datto, and Spanning…

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Two Minute Mondays .com

Do Hard Things
2026-06-08
Do hard things — that was my message to a group of scouts and their parents … and to you too. #Scouting #Parenting video transcript […]